SHIPPING POLICY
At Poterie, we want to make sure that you receive your clay-made items as soon as possible. We offer free shipping on all orders above $50. For orders below $50, a shipping fee of $5 will be charged. We carefully pack each item to ensure that it reaches you in perfect condition. If you have any questions about our shipping methods, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase from Poterie. If for any reason you're not happy with your clay-made item, we offer a hassle-free return and exchange policy. You can return or exchange any item within 30 days of purchase. Please note that the item must be in its original condition and packaging, and you'll be responsible for the return shipping costs. If you have any questions about our return and exchange policy, please contact us and we'll be happy to assist you.